Privacy Policy

Privacy Policy

At Cloughjordan Community Farm your privacy and personal data is of prime importance. We work diligently to protect any and all personal data you share with us. We do not and will not sell, share or rent your personal data. If you have questions or concerns regarding the information you provide, please contact us.

We (Cloughjordan Community Farm) refer to you in this Privacy Policy and how you interact with us may change what type of personal data is collected. To better understand how you interact with us and what data can be collected see the following useful definitions. You may fall under more than one definition and each are not mutually exclusive.

Member – You may be a current or lapsed Member of Cloughjordan Community Farm.
Supporter – You have supported/donated to Cloughjordan Community Farm as a one off payment or as a regular giver.
Visitor – you have visited our farm, our website, attended our courses, talks, events etc
Volunteer – You have acted as a volunteer (or expressed an interest in volunteering / internship) helping out at events, in our farm, participating with programme work etc.
Service user – You may be a service user if you use our site / staff / experience etc. This can apply to schools, community groups / farms, companies and individuals who receive a service from us. This can include, but not exclusive to, advertising, providing talks, workshops, wholesale etc.

Irrespective of your interaction with us we balance our legitimate business purposes as a charity against your rights as an individual and only collect the personal data we need that does not intrude on your privacy or previously expressed marketing preferences.

What this Privacy Policy covers

This Privacy Policy covers our treatment of your personal data that we may collect. This policy is designed to incorporate the introduction of recent GDPR guidelines which covers

What information we collect about you when using our website / services
How we use that information
How we store and secure that information
The use of cookies to improve your use of our website.
How you can access and update the information you provide.

Information Collected

The information you provide to us i.e. name, address, email address and any phone numbers are only used for legitimate purposes. This information is used for the purposes that it is given for contacting the member/supporter.

Any other correspondence from our supporters is held on file and once two years passes since their membership/supportership lapsed this is shredded and removed from our storage files.

In order to process volunteer applications we may also collect references, Garda vetting (if working with children), qualifications, previous work/volunteer experience, details of emergency contacts, and any essential health information. This information will be retained for legal or contractual reasons, to protect us (including in the event of an insurance or legal claim).

Cookies Policy

Cookies are very small text files that are stored on your computer when you visit some websites. We use cookies to provide you with the best user experience while on our site. These cookies may contain information about: log-in IDs, identifying which version of a webpage, visitors preferences for pages, what pages audiences enter our site from and to analyse what users do on our site. You can disable any cookies already stored on your computer, but these may stop our website from functioning properly for you.

Log File

IP addresses may be used in fraudulent charge investigations and in other ways necessary to provide this service.

Security and Links

Your account information is password-protected for your privacy and security/this applies to users of site. We use industry-standard SSL-encryption to protect data transmissions.

This web site contains links to other sites i.e. Paypal. Please be aware that cloughjordancommunityfarm.ie is not responsible for the privacy practices or content of other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each site that collects personally identifiable information. This privacy statement applies solely to information collected by Cloughjordan Community Farm.

Legal Disclaimer

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web site.

Correcting and Updating Your Personal Information

You can add new information and update your details: name, address, contact details. You can contact us at any point by emailing us at info@cloughjordancommunityfarm.ie

Marketing and Communications

As a member / supporter it is essential we are able to contact you for business purposes, processing payments, renewals etc. This can be via phone or email, however from time to time we may contact you in relation to other legitimate purposes that serve our aims and mission. This may be in the form of;

Members/Supporters – As a current / lapsed member/supporter of Cloughjordan Community Farm it is essential we provide you with the best service possible. To do this we will have to contact you from time to time, either by phone / email. This will be for legitimate business purposes e.g. regarding your renewals, sign-ups, receiving our newsletters and Harvest reports, any special member packages / offers, keeping you informed of our events, fundraising campaigns etc.

Newsletters- As part of the member package you may receive two newsletters every year from Cloughjordan Community Farm. These contain articles about what’s happening on our farm, news about our programs, our events, workshops, supporterships, promotions, offers, as well as appeals for fundraising and volunteering initiatives. If you have given us your email address for the purposes of sending you an email Newsletter, we will send them to you until you tell us you have changed your mind (opted-out).You can also contact us at any point by emailing us at info@cloughjordancommunity farm.ie and we can unsubscribe you as per your request.

Direct Marketing and Fundraising Appeals – We will occasionally send you information on fundraising events for the farm. You can opt-out of email contact at any time either by following the instructions in the communication, or by emailing us at info@cloughjordancommmunityfarm.ie

Retention

Cloughjordan Community Farm only stores personal data for as long as is necessary for legitimate business purposes and to comply with revenue / financial regulations.

Information is audited on an annual basis to determine that all data held is still relevant and accurate. If there is no further reason for holding data it is deleted.

Members may request to have their personal data supplied to them and/or removed or updated by giving 30 days notice to Cloughjordan Community Farm in emailing us at info@cloughjordancommmunityfarm.ie

Review

This Data Protection Policy will be reviewed regularly in light of any legislative or other relevant developments. We may update the terms of this policy at any time, so please check it periodically if you have any concerns. By continuing to use our website you will be deemed to have accepted such changes.

Exercising your Rights as a Data Subject

As a Data Subject you have a variety of rights under EU law. These include:

The Right to be told if data about you is being processed, and for what purpose
The Right to receive a copy of all data we hold about you
The Right to object to your data being processed for a given purpose
The Right to object to your data being included in any form of data profiling
The right to have errors in the data we hold about you corrected
The right to have data about you deleted, except where we have a valid overriding reason for keeping it.

To exercise any of these rights, please contact us via email – info@cloughjordancommunityfarm.ie